VELENTIS VELENTIS
AI-Powered Email Automation

Your Inbox,
Handled Intelligently.

Our AI email agent reads, understands, and responds to emails automatically—routing inquiries, extracting data, and drafting replies so your team can focus on what matters. 24/7, in any language.

agent.velentis.ai

Priority Inbox

I've analyzed 4 new emails. There is one high-priority inquiry from James Smith regarding an Enterprise license. Shall I draft a response?

Yes, please draft a reply including the pricing PDF and ask for a meeting next Tuesday.

Draft Generated 0.8s processing
To: james@techcorp.com

Hi James,

Thanks for reaching out! I've attached our Enterprise pricing guide below as requested.

enterprise_pricing_2025.pdf

Would next Tuesday at 2 PM work for a quick demo call?

Best,
Velentis Team

Email Overload Is Killing Productivity

Your team is drowning in noise. Valuable time is lost on repetitive tasks instead of high-value work.

2.5 Hours Lost Daily

The average employee spends 28% of their workday reading and sorting emails that could be automated.

Buried Requests

Critical requests hide among newsletters and spam. Response times suffer, and deals go cold.

Repetitive Inquiries

The same questions about pricing and status answered hundreds of times, draining mental energy.

Tedious Data Entry

Manually copying order details and contact info into your CRM wastes hours every week.

After-Hours Delays

Customers expect fast responses. Waiting until morning costs deals and damages satisfaction.

Lost Context

Staff turnover and handovers mean email threads lose continuity. Customers are forced to repeat themselves.

Your AI Email Team Member

Not a simple autoresponder. A genuine operations assistant.

VELENTIS Email Agent is an AI-powered system that processes incoming emails intelligently—classifying, routing, extracting data, and responding automatically where appropriate. It learns your business context, follows your rules, and integrates directly with your existing systems.

< 30 sec
Processing Time
85%
Automated Handling
40+
Languages Supported
24/7
Always Operating
AI Processing
Intent Sentiment Data
Update CRM
Auto-Reply

What It Can Do

Intelligent automation across the entire email lifecycle.

01 / 08

Intelligent Classification

Order Inquiry Sales
System Down Urgent
Partner Proposal BizDev

Automatically categorize incoming emails by intent, urgency, department, and topic.

02 / 08

Smart Routing

Incoming
Sales
Support
Urgent

Route emails to the right person based on content and rules. Priority emails skip the queue.

03 / 08

Auto-Response Generation

AI Draft:
Hi [Name], I've attached our pricing guide. Plans start at €299/mo. Best,Agent
Send
Edit

Generate contextual drafts using your knowledge base. Send automatically or queue for review.

04 / 08

Data Extraction

Extracted to ERP:
Product
Widget A
Qty
50
Address
Hauptstraße 42, Berlin

Automatically extract structured data—orders, contacts, invoices—and push directly into your DB.

05 / 08

Sentiment Detection

"Great service!"
"Checking status..."
"Unacceptable delay."

Flag happy customers for testimonials and frustrated ones for immediate escalation.

06 / 08

Follow-Up Automation

Day 0: Sent
Day 3: Auto-Followup
Day 7: Alert Sales

Automatically send follow-up emails based on triggers. Never let an opportunity go cold.

07 / 08

Multi-Language Support

Incoming 🇩🇪
"Können Sie mir..."
Response 🇩🇪
"Gerne! Ich habe..."

Detect language automatically and respond in kind. Native-quality responses in 40+ languages.

See How It Thinks

Our AI doesn't just filter emails—it reads, reasons, and acts. Here's what happens in seconds.

Instant Context

Recognizes customer & history

INPUT: "Thinking about upgrading..." --- LOOKUP: Anna Schmidt (#18294) • Basic Plan (€49) • Sentiment: Positive • Assigned: Thomas --- ACTION: Draft upgrade email + CC Thomas
"Hi Anna, great to hear! I've CC'd Thomas to help apply your loyalty discount."

Knowledge Retrieval (RAG)

Answers complex questions accurately

QUERY: "Data stored in EU only?" --- SEARCH KB: Found 4 docs • security_policy.pdf (96%) • gdpr_compliance.md (94%) --- FACT CHECK: Servers: Frankfurt (AWS) ATTACH: gdpr-whitepaper.pdf
"Yes, all data is stored in Frankfurt. I've attached our GDPR whitepaper."

Multi-Action Orchestration

Updates multiple systems at once

INTENT: Order Change + Address Update --- ERP API: Order #39201: 50 -> 75 units CRM API: Update Address FINANCE: Update Invoice Email
"All done! Updated order #39201 to 75 units and changed your shipping address."

Live in Days, Not Months

1

Connect Email

Link Google/Outlook via secure OAuth.

2

Train Knowledge

Upload FAQs & docs. AI learns context.

3

Integrate Tools

Connect CRM & ERP for data flow.

4

Monitor & Scale

Human oversight first, then automate.

Built for Email-Heavy Operations

See how the Email Agent transforms inbox management across industries.

Incoming
From: lisa.meyer@email.com
Subject: Where is my order #78432?
Hi, I ordered 3 days ago and haven't received any shipping info. Can you tell me when it will arrive?
→ Intent: Order status inquiry
→ Order lookup: #78432
→ Customer: Lisa Meyer
→ Status: Shipped Dec 5
→ Tracking: 1Z99...
→ Generating response...
Auto-Response
Hi Lisa,

Great news! Your order #78432 shipped on December 5th via DHL.

📦 Track: DHL Tracking Link
📅 Delivery: Dec 8th
✓ 12s Response ✓ Automated
E-Commerce & Retail
01 / 06

E-Commerce & Retail

Order inquiries, shipping updates, return requests, and product questions—handled automatically.

"Where is my order?"
Real-time tracking lookups
Return Processing
Labels & inventory updates
Product Availability
Stock checks & alerts
Order Modifications
Address & quantity changes
85% of order emails handled without human touch
Reset password?
App Crashed!!
File formats?
AI TRIAGE ENGINE
Category: Account → Auto-Reply
Category: Tech Issue → Escalate P1
Category: FAQ → KB Answer
✓ Resolved
⚠ Tier 2
✓ Resolved
Customer Support
02 / 06

Customer Support

First-level ticket triage, FAQ responses, ticket creation, and intelligent escalation routing.

Ticket Categorization
Classify by issue & severity
FAQ Auto-Response
Instant answers from KB
Password Resets
Secure automated flows
Status Updates
Real-time ticket status
Reduce ticket volume by 40-60%
Incoming Lead
Subject: Enterprise pricing inquiry
We're a 500-person company... handle 10k emails/mo... need to be live Q1.
LEAD SCORE: 92/100 HOT LEAD
• Decision Maker: CFO Detected
• Timeline: Urgent (Q1)
• CRM Action: Create Opportunity
• Routing: Senior AE
Auto-Response Sent
"I've attached our pricing guide and CC'd Thomas..."
Sales & Lead Mgmt
03 / 06

Sales & Lead Management

Lead qualification, meeting scheduling, and proposal follow-ups—never let a hot lead go cold.

Lead Scoring
Qualify by intent & data
Pricing Requests
Instant personalized quotes
Meeting Scheduling
Calendar integration
Follow-Up Sequences
Automated nurturing
Response time: 4 hours → 4 minutes
Invoice #INV-2025-4821
billing@supplier.com
Data Extraction
Amount €12,450.00
Date 2025-12-30
PO Match ✓ Verified
ERP System
Created ✓
Approval
Routed ✓
Finance & Accounting
04 / 06

Finance & Accounting

Invoice inquiries, payment reminders, vendor communications, and expense approvals.

Invoice Extraction
Push data directly to ERP
Payment Inquiries
Auto-status updates
Vendor Onboarding
Collect & validate docs
Expense Routing
Policy checks & approval
Invoice processing: 15 min → 30 seconds
Sarah Johnson Applied: Sr Developer
CV.pdf Cover.pdf
Candidate Screening
7 Years Experience
Python & React
Berlin based
RECOMMENDATION: INTERVIEW
Auto-Response:
"Thanks for applying! We'd like to schedule a call. Please pick a time here: [Link]"
HR & Recruitment
05 / 06

HR & Recruitment

Application acknowledgments, interview scheduling, candidate follow-ups, and employee inquiries.

App Acknowledgment
Instant confirm & timeline
Interview Scheduling
Auto-booking calendar slots
Candidate Updates
Status inquiry responses
Employee Inquiries
Policy & benefits lookup
Handle 500+ applications/week without added headcount
Viewing
Repair
Lease
Logic: Check Calendar -> Offer Slots
Logic: Urgency High -> Dispatch
Logic: Calc Increase -> Send Offer
3 Auto-Responses Sent Successfully
Real Estate & Property
06 / 06

Real Estate & Property

Tenant inquiries, viewing requests, maintenance reporting, and lease questions.

Viewing Scheduling
Auto-confirm appointments
Maintenance Requests
Log & dispatch urgency
Lease Renewals
Generate term offers
Tenant FAQs
Rules & payment info
Manage 500+ units with same team size

Works With Your Stack

Plus REST API, Webhooks, and Zapier support.

Enterprise-Grade Security

  • End-to-end TLS encryption
  • GDPR Compliant (EU Processing)
  • SOC 2 Type II Practices
  • No permanent content storage

Traditional vs. AI-Powered

Metric Manual Handling With VELENTIS
Response Time 4-24 hours < 5 minutes
Volume Capacity 50-100 emails/day Unlimited
Data Entry Manual copy-paste Automatic Extraction
Availability Business Hours 24/7/365
Cost per Email €2 - €5 €0.10 - €0.30

Ready to Reclaim Your Inbox?

See how VELENTIS handles your specific workflows. Book a demo with your real use cases.

Setup in days Works with Gmail & Outlook Human oversight built-in